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Private-label phone support option is now available for Canadian and US partners.
LiveRepair.com has extended the list of customizable solutions and now a private-label phone support service, TekLine, is available for North-American partners. TekLine is an emergency phone support service that is used in cases when registered customers are unable to logon to the support web site. TekLine is a callback service that features a guaranteed 10-minute response time.
TekLine is a part of outsourced partnership program and is provided to our partners at no additional cost. As another additional feature to LiveRepair.com's services, call center with direct phone numbers is also available now for our partners. However, it is not included in standard outsourcing program and is subject to additional negotiations. With this new service, LiveRepair.com offers today a full range of premium quality support outsourcing services.
LiveRepair.com has conducted special customer care training for all experts to provide private-label phone support of the best quality.
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For immediate release
LiveRepair.com, founded in 1999, provides cost-effective 24x7 PC technical support and maintenance services online for individual users and enterprises, licenses its remote support software on a leased basis to IT companies and departments, as well as offers outsourced software development and Web design services to businesses worldwide. Combining proprietary automated remote PC diagnostic software with high-quality technical support from experienced support experts, LiveRepair.com offers round-the-clock service at affordable prices. LiveRepair.com pays special attention to the needs of small office/home office users (SOHO), small- and medium-sized enterprises (SMEs). The outsourced support service, TekSource, is available on a private-label basis to companies that have IT support needs. The TekOffice remote support suite is available for use on ASP basis as well.
