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TECHNOLOGY | Remote Diagnostics

Remote support software from LiveRepair.com dramatically improves the troubleshooting and problem resolution process. This technology collects relevant technical information on remote computer and sends it to our expert.

All technology is permission-based and the user receives a copy of information that is about to be sent to our expert. The system log relieves end-users from providing information on technical questions that they might not have answers for.

Also, end-users can receive helpful information on the current health of their computer and suggestions to prevent future problems.

"I have been very satisfied with the service I have gotten over the past two years. Your experts have been prompt in returning my calls and patient, and most of all very attentive to the problems I was facing with my computer. They have brought customer service to the next level. I highly recommend them for their efforts."

- Mike Eller, Phoenix, AZ
Member since June 2002